So this was a whole ordeal, my wife and in-laws got locked out of a hulu and ESPN+ account and there was a lot of back and forth about "I entered the password, now I need to go to the email to get the authentication code," which reminds me that whenever we want to add disney plus to a device there's that whole process again (which requires remembering the password to the email we rarely use), and it's just a giant head ache. Hey Disney, my financial accounts (bank, retirement, and health insurance) aren't this secure, the 2FA goes to my phone through SMS and not another account, and those ACTUALLY matter, unlike your streaming apps that can't even like rack up a giant pay per view bill like an amazon video or vudu. You shouldn't make it this complicated just to watch Disney Afternoon and Family Guy.
They only send out those emails when people are logging into a MyDisney account outside of what Disney believes is the account holder's home location.
So if they're sharing their accounts, they'll get those emails
5
JortsForSaleApr 3, 2026
+4
Are you sharing the account with people outside your house? If so, that is why it is so difficult.
4
pokematicApr 3, 2026
-1
...maybe.
-1
longjumpingtoteApr 3, 2026
+3
I've never had an issue like you're describing. Whereas my banks piss me off. ("We're sending an alert to you rphone to log on." No you are f****** not.) Given how bad a lot of their content is, I'd probably give up if I had such issues...
3
BeyondOk2473Apr 3, 2026
The banking thing is so real though, half the time those SMS codes just never show up or take like 10 minutes. At least Disney's email verification actually works when you need it
Your bank situation sounds way more frustrating than OP's Disney problems. Nothing worse than being locked out of your own money because some SMS system decided to take a coffee break
0
switch8000Apr 3, 2026
+2
Oh yeah it's horrible.
There's apparently a host your own VPN solution whomever has fiber could roll out, I'm planning on setting it up for my fam, but then every remote household thinks they are inside of your network, thus allowing you to go back to password sharing again. VPN + Firestick or VPN + Rasberry pi, is the rabbit hole I'm going down.
Other ways I've seen people solve this is to have a family email account that all the emails go to.
2
berntoutApr 3, 2026
+1
Disney+ is one of the easiest streaming apps to authenticate. You can use the Disney+ phone app as 2FA to automatically login to streaming devices.
1
Morgan-MoonscarApr 3, 2026
+1
Would you prefere them having zero security and constantly leaking your data like CrunchyRoll?
8 Comments