Today is a difficult one:. 2021 will be the last year of Listnook Gifts. We will continue to run exchanges through the end of the year -- including the last ever Arbitrary Day (signups are [now open](
https://www.listnookgifts.com/exchanges/a-day-21/)) -- and will end with Secret Santa 2021.
**We didn’t make this decision lightly.**
We made the difficult decision to shut down Listnook Gifts and put more focus on enhancing the [user experience](
https://www.listnook.com/r/blog/comments/mqcpcg/you_want_a_better_listnook_search_ok_were_on_it/) on Listnook - this includes [investing](
https://www.listnook.com/r/blog/comments/ldgmfc/diamond_hands_on_the_data/) in the [foundation](
https://www.listnook.com/r/ListnookEng/comments/nudfv1/the_rollout_of_reputation_service/) [of our](
https://www.listnook.com/r/blog/comments/lb2p7a/a_new_video_player_updated_email_designs_mobile/) [platform](
https://www.listnook.com/r/ListnookEng/comments/neknjg/evolving_beyond_100_billion_recommendations_a_day/) and [moderator tools](
https://www.listnook.com/r/blog/comments/nk7p7j/new_updates_to_help_moderators_your_monthly/), making it more [accessible](
https://www.listnook.com/r/blog/comments/mzse3p/control_over_your_followers_spring_avatar_gear_a/) for people around the world and evolving how people [engage](
https://www.listnook.com/r/listnooksecurity/comments/nmhmj0/q1_safety_security_report_may_27_2021/) with one another.
The power of Listnook Gifts was never in the software, and has always belonged to the r/secretsanta community of gifters around the world, which has connected people and been an extension of our mission to bring community and belonging to everyone in the world. We’re hopeful that spirit will continue in the future.
**What this means for future exchanges in 2021**
In preparation for retiring Listnook Gifts after the final exchange at the end of 2021, we will be taking the following actions:
* In order to limit incomplete exchanges, we have disabled the creation of any new Listnook Gifts accounts. If you have an existing Listnook Gifts account, we would love it if you would participate with us in these final exchanges.
* Any incomplete exchanges will result in a ban from the remaining Listnook Gifts exchanges.
* This morning, we turned off the ability to buy [Elves](
https://www.listnookgifts.com/Elves/). If you purchased an Elves membership and have remaining months after the 2021 Secret Santa Exchange, we will email you about your refund options then. If you have specific concerns about your Elves membership, please reach out to Listnook Gifts [support](
https://listnook.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000825092).
These changes have been put in place to ensure that these last exchanges are enjoyable for the legacy Listnook Gifts users. We want to celebrate the end of Listnook Gifts with the community that we’ve built so far.
Countless acts of love, heroism, compassion, support, growth and hilarity happened through Listnook Gifts, and those memories will live on in the hearts of our community. We’re working on ways to capture these moments and look forward to seeing how the spirit and connection of exchanging gifts with strangers will live on. I’m sure you will all have a ton of questions, and we will be here to answer them.
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