ListNook

kaesura 18 hr ago +268

The plane involved was a 9 seater cessna The airline has a legal contract describing their set policies. Due to their plane's small size they do not have to accomdate for disabilties as it's usually not feasible for a plane of this size The plane has no flight attendants so non ambulatory passengers are not allowed on the plane Only wheel chair users that can walk a few steps to the emergency exist and out of the plane, are allowed on the plane . Wheel chairs can only be stored in the cargo department for safety reasons (many people wheel chairs aren't completely non ambulatory and can do this) Clearly some miscommunication occured somewhere

268

woolfonmynoggin 11 hr ago +1

Her manager called the airline directly to book it for her and asked about the wheelchair

1

epicredditdude1 21 hr ago +346

>However, despite the policy, Bode said that her manager “spoke to them beforehand and they fully assured that I would be set for my flight.” Sounds like someone’s manager forgot to do something and doesn’t wanna get in trouble lol.

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amberlikesowls 20 hr ago +101

The manager forgot to ask where the connecting flight would be and if they could reasonably accommodate someone with disabilities in such a small airport.

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cdg2m4nrsvp 18 hr ago +11

I feel like if you’re the manager of someone who is wheelchair bound you’re very used to asking those types of questions, it’d be second nature. But it’s cool that you jump to assume that an individual was in the wrong over an airline, who are known for being incredibly shitty to everyone but especially to disabled people.

11

Grabthar-the-Avenger 18 hr ago +69

The airline is Southern Airways which only flies 9-seater Cessna 208s and says on their contract their planes require stairways and can’t accommodate mobility issues How do you propose an airline gets a wheelchair passenger into a Cessna 208 when there’s physically not any room to carry or assist someone in the cabin?

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cdg2m4nrsvp 18 hr ago -40

Maybe they should’ve told the manager that when they called in and asked to be sure Marissa would be able to take the plane.

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Grabthar-the-Avenger 17 hr ago +57

I’m not prepared to blindly believe an anonymous talent manager’s claims about anything. For all we know the manager booked it online and then lied about calling to save face when she got stuck. I have doubts that an airline that only flies Cessnas and says on their ticket they can’t accommodate mobility issues told them that

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TheNonCredibleHulk 17 hr ago -15

Nothing against the manager, but I can't imagine that the airline wanted a discrimination lawsuit

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Grabthar-the-Avenger 16 hr ago +45

A lawsuit over what? The Air Carrier Access Act is law and has an explicit exemption for aircraft with less than 28 seats in regards to mobility assistance and accommodation, recognizing that it’s impractical to provide. It would have actually been against federal law to let a passenger on board that cannot evacuate on their own given that these planes don’t have attendants on board to help in an emergency

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melodypowers 12 hr ago +13

I feel like if you are a tiny airline that only has a fleet of 9 pax planes that are accessed by stairs, you would know that you can't serve wheelchair passengers. Even in her online remarks, Bode said “They proceeded to tell me all the planes within this airline have stairs to get on the plane. Wild. Never heard of that before… You're telling me none of the people who have flown on your plane before are disabled?” She is in a wheelchair. How can she be so oblivious that the airlines exist. I believe she was going to either Bradford or DuBois PA. Neither of these airports can serve larger planes.

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epochellipse 9 hr ago +1

Her definition of disabled is narcissistic af.

1

amberlikesowls 15 hr ago +24

The manager called the first airport, not the smaller second airport, for the connecting flight. The second airport only had a couple of employees and they were not trained to carry a grown adult upstairs.

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kaesura 13 hr ago +16

The issue is that airlines prohibit carrying non ambulatory people onto the plane since there are no flight attendants to evacaute them in an case of an emergency landing

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da_boopy_day 14 hr ago +15

Except the airlines made this policy well known regarding this particular airplane’s capabilities. This could very well be a situation where a famous person couldn’t get their way and are just slandering the airline as a result. Didn’t a white actress just lie about getting dragged off a plane by ICE just to cover up her throwing a tantrum on the plane over not wanting to follow a rule she didn’t like?

15

epicredditdude1 18 hr ago -16

Ya that’s a fair point, it’s entirely possible the airline fucked up here, if not even the more likely option. I’m just here to crack jokes lol.

-16

justhereforbookstuff 16 hr ago +54

It’s not segregation. Someone clearly fucked up, but it’s not segregation.

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WelcomeMysterious315 21 hr ago +70

"I wish that were clickbait." Boy do I have some fantastic news for you.

70

TallTelevision4121 21 hr ago +126

It's a plane with 30 seats. This is not an airbus. Her manager is a moron for booking it.

126

Tibbaryllis2 20 hr ago +50

On another thread someone posted a link to the airline’s plane inventory and I think it’s exclusively 9 seater planes that physically can’t fit a wheelchair without removing half the seats and cannot mount to accessible style air gates. The entirety of the issue here is going to hinge on what exactly that conversation with the manager was and whether or not there is a recording. The policy is clearly stated on the website though. Without knowing her manager’s background and how often they represent disabled individuals, I suspect it’s going to come down to not knowing how to ask the right questions.

50

Otherwise-Shallot-51 20 hr ago +15

I wonder if the manager just asked if they can accommodate a wheelchair user but no one thought to ask if the wheelchair would be able to board a plane that only has stairs for boarding/deplaning? Because the policies (linked in the article) are pretty thorough.

15

Indigo903 17 hr ago +27

Normalize doing your own research before making a phone call because the fact that Listnookors have found a policy on their website stating that they can’t accommodate some disabilities is embarrassing for the manager. Maybe the manager was covering their ass and saying they called when they didn’t, maybe the person on the other end of the line was a new hire and messed up. When you rely on some random phone staffer you can’t guarantee that the latter won’t happen. Either way I feel really bad for Marissa, I’m sure that was a humiliating experience for her and she didn’t deserve it.

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Chixy_Nuggies 20 hr ago +15

All clickbait as long as she puts it out there she will receive something from it

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DenaBee3333 15 hr ago +9

She really didn’t know that you have to walk up stairs to board a small plane ?

9

youdontlookitalian 9 hr ago +1

I didn’t know that til I did it for the first time

1

RVAforthewin 12 hr ago +7

This isn’t segregation. This is an unfortunate incident. The airline didn’t refuse to board her bc she’s disabled. They quite literally *can’t* board her, are not required to by law, and include all of this in their ticket purchase contract agreement. The PA screwed up by not knowing the ins and outs of working for someone with Bode’s capabilities, which would include understanding an airline who only flies Cessna’s capabilities.

7

Useful_Mechanic_2365 11 hr ago +1

She isn’t for the disability movement itself, that is attention seeking behavior. She wants something out of it.

1

The-Incandescent 10 hr ago +1

Looks like someone has a manager who’s not doing their work properly. Flight rules are always there and non-tolerable for passengers’ own safety. And for Marissa, before making this statement public, calling for ableism segregation and what not. She should think it thoroughly, find who is actually at fault, keep an open and logical mind. Professional victims, smh.

1

skipping2hell 20 hr ago +20

She didn’t follow the rules “carriers may require up to 48 hours’ advance notice for certain accommodations that require preparation time (e.g., respirator hook-up, transportation of an electric wheelchair on an aircraft with less than 60 seats).” Bottom line, airlines suck with accommodating disabilities and the smaller the plane the worse it gets. Know before you go

20

whichwitch9 19 hr ago -19

She literally called and asked. The person she talked to appears to have been uninformed. While it may seem like a small mistake to you, the information she received from the airline left her stranded. Furthermore, she had a 35 lb chair, which isn't impossible to manage. All they needed was a way to get her to her seat while checking in her wheelchair. Having a chair that can go down the aisle is incredibly easy and should be standard.

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Sea-Present-8543 14 hr ago +13

She literally didn’t though. Her manager arranged this and supposedly confirmed the disability accommodation. Which is kinda impossible… seeing that these are 9-seater airplanes that you can only access by stairs.

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TallTelevision4121 18 hr ago +24

"She" did not call. Her manager did. Edit: I don't think you've ever been on an airplane if you think wheelchairs can easily be accommodated inside the plane.

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kaesura 19 hr ago +27

Not on 9 seater airplanes. The plane is basically a van. She would have to be carried onto the plane, to her seat and carried off. All by the pilot whose the only crew on the flight . Wheel chairs shift so on a small plane like that need to be really secured. It's feasible to secure it in any airplane like that without pre-preparation I bet the issue is that her manager called up United which the plane was a feeder for. United could accomdate her. Southern couldn't

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whichwitch9 19 hr ago -14

It's still not her fault she was told the wrong information. She tried to be informed and check. So it's incredibly rude to hold her responsible for what she was told

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Sea-Present-8543 14 hr ago +12

Her online rant was her fault though… so embarassing, now that the facts are coming out.

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kaesura 19 hr ago +26

DId I say it was her fault anywhere in my comment ? I just disagree that their behavior was "blatant segretation" I appreciate that it was a dreadful and traumatitic experience for her It sucks

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whichwitch9 18 hr ago -18

You implied it with your very first sentence "she didn't follow the rules". She can't follow much when she's literally not being given the right information And it's not required it says "may". She called to check and was told not to worry

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Sea-Present-8543 14 hr ago +11

Dude, she didn’t follow the rules. How is that not on her or her team? It definitely is her responsibility to confirm disability accommodations for travel.

11

kaesura 18 hr ago +17

I didn't say anywhere that "she didn't follow the rules" I was responding to the part of your comment where you said a 35 lb wheel chair could be easily accomadated. It isn't on that size of the plane She wouldn't know or understand this. So that's her fault But she's incorrect now for calling out the crew involved It was whoever who was answering their questions on the phone who were incorrect The airline's formal policy is no wheel chairs on the plane for safety reasons (including that they have no flight attendants to help non ambulatory passengers evacaute in an emergency)

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[deleted] 18 hr ago -1

[removed]

-1

PlantSkyRun 16 hr ago +14

Incredibly rude to vilify the airline.

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whichwitch9 16 hr ago -8

I care more about the person than a corporation because that's what normal people do

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babyraindrain 10 hr ago +1

Aviation safety is above her comfort and always will be. The FAA like the repeat that flying is a privilege 🤷🏼‍♀️

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-Sofa-King-Vote 20 hr ago +7

This is bullshit! Her singing is not that bad.

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nondescriptun 20 hr ago +4

I lol'd

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-Sofa-King-Vote 20 hr ago +1

Yeah it’s just a joke

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nondescriptun 19 hr ago +4

Yeah, that's why I laughed. ...what are we doing here?

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-Sofa-King-Vote 19 hr ago +3

No i mean the others here are too serious about it

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nondescriptun 19 hr ago +6

Ah gotcha (but really, she didn't sound good in Wicked).

6

-Sofa-King-Vote 19 hr ago +3

Oh shit really lol

3

[deleted] 21 hr ago -13

[deleted]

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Bobsothethird 20 hr ago +20

I mean not necessarily. I'd need the details, but it's legitimately a safety issues in some cases if there isnt a proper set up on planes. A Cessna 152 couldn't accommodate a wheel chair, limiting access to it due to that inability to accommodate isnt discrimination.

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TallTelevision4121 19 hr ago +15

It's really not. The site has all the rules for accomodations and processes. The manager fucked up. Not the airline.

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LilithRising90 19 hr ago -25

Honestly with everything going on as a trans American right now. The one and only thing I'm glad about is that it's also shining a light on how disabled Americans are treated because the fight for their rights hasn't even hit the surface yet . We need to stand together.

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Sea-Present-8543 14 hr ago +14

What are you talking about? This isn’t a discrimination case, it’s a case of Melissa being dumb and blaming a tiny airline for how 9-seater planes work.

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LilithRising90 12 hr ago -7

Oh wow I leave listnook for a couple hours and what I said REALLY pissed people off. Eh , all in a day.

-7

Fluid-Owl 11 hr ago +1

The fight for rights are super important, but this was a miscommunication, its a regional carrier that flies 9 seat Cessnas to small airfields in rural communities. There are no gates, there are no jet bridges, there are no flight attendants. There are stairs, if you put an elevator on the airplane, the airplane won't fly, there is simply no way to get her safely on and off the plane, and have her wheel chair accommodated. None of these things even take into account what would happen and how could she be safely evacuated in an emergency. We could argue that the carrier should fly bigger planes, but not every plane can land on every runway and that flight path may no longer be an option. Its a shit situation, someone did not talk to someone else, communications weren't clear, whatever. This isn't discrimination, and the strict enforcement of these rules is one of the things that makes commercial flying statistically the safest form of travel.

1

Harmony_w 18 hr ago -26

It sucks that disabled people are treated so shittily yet so many people will make every excuse possible to blame them and not the company perpetuating the harm, even when it's someone as visible and well known as Marissa. It really gives a glimpse of what the rest of us are subjected to on a daily basis.

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Grabthar-the-Avenger 18 hr ago +36

The airline is a tiny regional carrier with a fleet of 9-seater Cessnas servicing airfields in rural communities. I don’t understand why anyone would blame them. There physically isn’t room in those planes to provide mobility assistance, and the airports they serve can’t support larger CRJs, ERJs, Airbus’s etc.

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PracticalYellow3 9 hr ago +1

Oh please. They probably did it so they could do more shareholder stock buybacks. That’s why all they be existing for now.

1

cdg2m4nrsvp 18 hr ago -33

It’s wild how many people are in these comments caping for an airline.

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da_boopy_day 14 hr ago +13

It’s sad how little common sense you have.

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Harmony_w 17 hr ago -25

Right?! So many people have no frame of reference for what it's like to be disabled and deal with this bs every single day from every direction. Companies and institutions have to be legislated to treat us like humans and still do everything they can to avoid it at every turn. Then these people defend their depraviy to the ends of the Earth, failing to understand they too will likely end up disabled at some point.

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OtherUserCharges 15 hr ago +22

Dude, we all hate big corporations, but how exactly do you think a person in a wheel chair can get into a tiny plane? That’s not defending corporations, it’s a statement of fact that the airline says they can’t safely accommodate someone in a wheelchair.

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babyraindrain 10 hr ago +1

It is aviation safety. That safety trumps her disability and always will. It is about the other people on the plane too not just her. All the rules have been written in blood, they are not arbitrary. Jeez people!!!

1

Ken_Frezno69 17 hr ago -14

This does not bode well for disabled rights

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Sea-Present-8543 14 hr ago +11

I mean, Melissa definitely did them a disservice. Embarassing as hell. Apparently she just doesn’t understand how 9-seater planes work.

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‘Wicked’ Star Marissa Bode Says She Was ‘Denied Boarding a Flight Because I’m Disabled’: ‘This Is Blatant Segregation’

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